Placing a Hold/Reserve
How to Place a Hold
You can do it from home with these steps:
- In a web browser (e.g. Internet Explorer or Firefox) go to the online catalog.
- In the upper right corner, enter the 14-digit number found on the back of your library card in the User ID field and enter your four-digit personal identification number in the PIN field. If you do not know your PIN, contact the Circulation Desk at 281-554-1120.
- Search the catalog. On the list of titles or on the detailed display of the title, click on "Place Hold."
Many, many users place a hold on an item before it is received. This is especially true for movies and popular fiction authors. Check out the "What's New?" lists to see what's been ordered in the last 30 days and get in line early. You can also go up to any service desk in the library and ask the staff to put an item on hold for you.
Status of a Hold Request
The best way to find out is to look at your account statement in the online catalog. Other ways include:
- The quick way: go to the online catalog My Account screen and enter the number on the back of your library card (no spaces) and your 4-digit PIN when prompted.
- Another way: go to the online catalog. In the upper right corner, enter the 14-digit number found on the back of your library card in the "User ID" field and enter your 4-digit personal identification number in the PIN field. If you do not know your PIN, contact the Circulation Desk at 281-554-1120. In the menu bar, click on "My Account". Then, click on "Review My Account".
- If all else fails, simply call the circulation desk at 281-554-1120.
In the list that displays under "Review My Account", the first section that displays is the list of items that you have checked out. The second section lists your hold requests that are outstanding. If the word "Available" appears in the "Availability" column, it is available for pickup.
Otherwise, your position in the holds queue indicates how many people are ahead of you in line. Wait time depends on how long it takes to process the item, how many copies the library has purchased and how early/late the item is returned by the previous patron.
Notification of Availability
When the item becomes available, you will receive notification by email unless phone notification is requested. If the library does not have your preferred e-mail address on file, go to the Changes of Address section to update your record.